The correct answer is:
Youth welfare office.
Jugendamt.
Independent study resource, not a BAMF website. Translations are study aids; the exam is in German.
Quick explanation
Parents can get help with upbringing problems from the youth welfare office (Jugendamt).
Why is this correct?
The youth welfare office advises families free of charge and supports them with difficulties in raising children.
Background
Every town and district has a youth welfare office. It offers parenting advice, arranges family support and helps, for example, single parents or families in crisis. Advice is free and confidential. Parenting advice centres run by welfare organisations such as Caritas, Diakonie or AWO can also help. The youth welfare office also has the task of protecting children when their welfare is at risk. Many parents are afraid of the Jugendamt – yet its most important task is to help families.
Why are the other answers wrong?
The public order office deals with public order, the school authority with supervising schools and the health office with health protection and hygiene. For questions about upbringing, the youth welfare office is the right contact.
Memory tip
Family + upbringing = youth welfare office.
Legal basis: Art. 6 Basic Law (GG) ↗
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